1. Home
  2. FAQ
Frequently Asked Questions

Whoscored FAQ — Answers to All Your Questions

Clear answers on Betting, login, payments, bonuses, lottery, and more — all in one place.

50+
Q&A
8
Category
24/7
Support
In Bangla
Full Guide

Topic-Based Support

What would you like help with?

Browse the sections below to quickly find the information you need.

Account & Login
Answers to all questions about registration, login, password reset, and account management.
View Details
Payments & Withdrawals
Information on bKash, Nagad, and Rocket deposit & withdrawal processes, timelines, and limits.
View Details
Betting & Odds
Guides on Sports Betting, understanding odds, Live Betting, and bet cancellations.
View Details
Bonuses & Rewards
Everything you need to know about welcome bonuses, cashback, loyalty points, and promo code usage.
View Details
Lottery & New Games
Everything you need to know about buying lottery tickets, draw schedules, new games, and winning rules.
View Details
Security & Privacy
Guides on account security, data protection, identity verification, and responsible gaming.
View Details

Your search didn't return any results. Try different keywords or All Questions View it.

Account & Login

To register on Whoscored, you'll need an active mobile number or email address and a strong password. The registration process only takes a few minutes. Click Here Start today. You must be 18 years of age or older.

The most common cause of login issues is an incorrect password or username. First, make sure Caps Lock is turned off. If the problem persists, login page and use the "Forgot Password?" option. If that doesn't resolve it, write to us at support@whoscored.app.

login page and click the "Forgot Password?" link. Enter the email address you registered with — a reset link will be sent within minutes. Click the link to set a new password. If you don't see the email, check your spam folder.

No. Under Whoscored's policy, each person may hold only one account. Creating multiple accounts may result in all accounts being suspended and any accumulated bonuses being forfeited. For more details, Terms & Conditions View it.

Yes. To close or delete your account, send a request to support@whoscored.app. Make sure to withdraw any remaining balance before deletion. A temporary self-exclusion option is also available for responsible gaming purposes.
Payments & Withdrawals

Whoscored supports Bangladesh's most popular mobile banking services:
  • bKash — Instant Deposits & Withdrawals
  • Nagad — Fast and hassle-free transactions
  • Rocket — Dutch-Bangla Bank Mobile Banking
For more details, Payments Page View it.

The minimum deposit at Whoscored is just ৳100 onwards. Maximum limits vary depending on your payment method and account tier. VIP members enjoy higher limits. For the latest information, Payments Page Check it out.

Withdrawal requests are typically processed 15–30 minutes Requests are processed within this timeframe. Withdrawals submitted between midnight and 6 AM may take slightly longer. Your first withdrawal may also require identity verification, which can add a little extra processing time.

Whoscored does not charge any fees on deposits or withdrawals. However, your mobile banking operator (bKash/Nagad/Rocket) may apply their own service charges in accordance with their policies.

Common reasons for a rejected withdrawal include: incomplete identity verification, unmet bonus wagering requirements, or an incorrect account number. Email support@whoscored.app and our team will explain the exact reason and help you resolve it.
Betting & Odds

Whoscored lets you bet on over 30 sports, including cricket, football, kabaddi, tennis, badminton, and basketball. Betting is available for Bangladesh national team matches, as well as the IPL, BPL, Premier League, and other international tournaments. To find out more, Sports Betting Page View it.

Live Betting lets you place bets in real time on matches that are already in progress. Odds update moment to moment as the game unfolds, making it more exciting than pre-match betting since you can read the flow of play before deciding. To start Live Betting, log in and visit the Sports Betting Go to section.

Yes. If a match is abandoned, postponed, or cancelled, the full bet amount is automatically refunded to your account — usually within 24 hours. If you experience any issues, contact us directly at support@whoscored.app.

Whoscored uses decimal odds. For example, odds of 2.5 mean a ৳100 bet returns ৳250 in total if you win (including your original stake). The higher the odds, the lower the probability of winning — but the bigger the reward. For a full guide, Betting Page View it.
Bonuses & Rewards

New members at Whoscored receive a special Welcome Bonus Receive it. This bonus makes your first betting experience even more rewarding. To see the latest bonus terms and amount, Rewards Page View it.

A wagering requirement means you need to place a specified amount in bets before you can withdraw your bonus funds. For example, a 5x wagering requirement on a ৳100 bonus means you must wager a total of ৳500 before withdrawing. Terms vary by bonus, so Terms & Conditions Please read carefully.

Whoscored rewards you with loyalty points on every bet you place. You can also earn points through regular deposits and daily logins. Accumulated points can be redeemed for cashback, free bets, and exclusive rewards. To learn more, Rewards Page View it.

Whoscored offers a weekly cashback promotion. Every Monday, a set percentage of the previous week's net losses is credited back to your account as cashback. You must have an active account to be eligible.
Lottery & New Games

To participate in the lottery, first Log In then Lottery page Go to your preferred draw, select it, and purchase your tickets. Draw results are automatically sent to your account, and any winnings are credited directly to your account balance.

Whoscored offers multiple lottery formats — hourly, daily, and weekly draws. The schedule and prize details for each draw are Lottery page clearly stated. Buy your tickets in advance to enter the weekly draws for big prizes.

Whoscored regularly adds new games. To browse the latest slots, card games, and interactive games, visit the New Games Page Visit us — every new game launches with a special introductory offer.
Security & Privacy

Whoscored is a fully secure platform. We use SSL encryption to protect all your transactions and personal data, and our payment system meets international security standards. For more details, Privacy Policy Read it.

Whoscored never shares your personal information with third parties without your consent. Data may only be shared when required by law or for payment processing purposes. To read our full policy, Privacy Policy View it.

Responsible gaming means betting within your means and knowing your limits. Whoscored offers deposit limits, self-exclusion, and cooling-off periods. Treat betting as entertainment, not a source of income. To learn more, Responsible Gaming page View it.

No. Whoscored is strictly for users aged 18 and above. Age is verified at registration, and we enforce a strict policy to protect minors. Parents are encouraged to enable parental controls on devices accessible to children.

Email support@whoscored.app immediately and report the issue. Our team will promptly suspend the account and launch an investigation. In the meantime, change both your Whoscored password and your email account password. Keeping two-factor authentication (2FA) enabled provides significantly stronger account security.

The complete guide to getting started with Whoscored

Whoscored is one of Bangladesh's most trusted online betting platforms, bringing Sports Betting, lottery, Live Casino, and the latest games all under one roof. Built with Bangladeshi users in mind, the platform is fully available in Bangla, with payment support via bKash, Nagad, and Rocket.

Getting started on Whoscored is simple for new users. First, Register, then make a deposit and head to your preferred game or betting section. Our support team is ready to assist you every step of the way.

The Whoscored FAQ page is updated regularly to ensure you always have the most accurate and current information. If your question isn't listed here, write to us directly at support@whoscored.app.

Tips: Log in every day to earn daily bonus points. Join the loyalty program and enjoy long-term rewards.

Contact us for direct support

If you can't find the answer you're looking for on this FAQ page, our support team is available 24/7. Email us at support@whoscored.app — responses are typically sent within 1–3 hours.

For urgent matters, use the site's live chat. Whether it's a payment, account, or betting issue, we're committed to getting you a fast resolution.

Please note: Whoscored will never ask for your password or OTP via email or SMS. If you receive any such message, please contact us immediately.
Useful Links
Support

Our team is ready to help with any issue you run into.

Support Hours
24 Hours / 7 Days
Popular Topics
bKash Payment Welcome Bonus Live Betting Password Reset Withdrawal Lottery Cashback Security
Not registered yet?

Join today and claim your welcome bonus.

Free Registration
Get Started Now

Have more questions? We're here to help.

Whoscored's support team is available 24/7. Register now and step into the world of betting.

Register for Free View Sports Betting
Quick Registration
Welcome Bonus
bKash/Nagad Payment
24/7 Support
বাংলা